Tuesday 21st May
Speaker – Julie Cooper – The Art of Communication
- How often do you leave a conversation wondering if you could have handled it better?
- Do you ever fail to get the results you wanted?
- Do you wonder why the other person doesn’t respond as you expect?
This talk will investigate what so often goes wrong in conversations, and provides simple, user friendly strategies to help you increase your chances of getting the outcome you want. You will explore ways of approaching potentially tricky discussions, learn how to challenge others, and how to make sure your words are heard.
Julie Cooper is a trainer, coach and author with expertise in, and enthusiasm for, lifelong learning and personal development issues. She has a special interest in helping others develop one to one skills. She has 20 years consultancy experience gained through working within a broad range of public and private sector companies.
Julie’s new book, Face to Face in the Workplace: A Handbook of Strategies for Effective Discussions was published in September 2012. “The ultimate handbook for all managers” ”…if there is one guide a manager needs by their side, it’s this one!!” “…a must have…. Brilliant book.”